Privacy Policy

We collect as little as we can, and we're careful with what you trust us with.

Last updated: February 2026

Plain-English Summary

We collect only what's necessary to generate and store your notes. We don't sell data, we don't train AI models on your content, and you remain in full control of what's saved.

  • We don't record therapy sessions.

  • You control what you save and export.

  • We use your information to provide the service, not to sell it.

  • If you contact us, we use your email to respond.

Information we collect

  • Account information (name, email)

  • Usage data (basic, anonymized analytics events, for example, page views or feature usage counts)

  • Content you submit (notes and brief voice notes if used)

  • Support messages (contact form submissions)

How we use information

  • Provide and improve the service

  • Prevent abuse and keep the service secure

  • Respond to requests and support

  • Billing and account management

Use of AI Services

AfterSession uses HIPAA-eligible cloud services to transcribe and structure clinical documentation.

Audio and text inputs are processed only for the purpose of generating draft session notes. Audio recordings are deleted after processing and are never retained.

We do not use customer data to train public AI models, and we do not allow third parties to use your data for model training.

Clinicians maintain full control over all notes and must review and approve content before it is saved.

For more details on HIPAA-specific safeguards, see our HIPAA & Security page.

Analytics and processors

We use Amplitude for analytics to understand how the service is used and to improve it. For email delivery, we use Resend. These services may process limited data (such as email addresses or anonymized usage events) on our behalf to provide their functionality.

Data retention

Your saved notes remain in your account until you delete them. Any temporary data used during processing is minimized and not retained longer than necessary to provide the service. Temporary processing data is deleted automatically after processing is complete.

Security

We protect your data with encryption in transit and at rest, access controls, and least-privilege principles for internal access. Our infrastructure is hosted on US-based, HIPAA-eligible cloud services.

Your choices

  • Access and update your account information

  • Delete your content

  • Contact us with questions or requests

  • Export your notes at any time

Contact

Questions about this Privacy Policy or your data? Please contact us. We read every message and respond thoughtfully.

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